SOFT-AID Computers · Pune, India
Electronics repair engineering for mission-critical systems.
When the original equipment is out of support, out of production, or out of service — we bring it back. Board-level rework and full-system refurbishment for India's defense, aerospace, rail, medical, industrial, and IT sectors. Professionally run from Pune since 1989.
- Founded
- 1989
- Award
- G.S. ParkheIndustrial Excellence
- Jobs completed
- 1M+and counting
- 37+
- Years at the bench
- 20+
- Countries served
- G.S. Parkhe
- Industrial Excellence Award
- CMDA Pune
- Member — Computers & Media Dealers Association
- 1M+
- Jobs completed
Who we serve
Trusted by institutions that can't afford downtime.
Over three decades, SOFT-AID has built a client list that spans defense, transport, healthcare, finance, and industry — from single-board diagnostics to fleet-wide refurbishment programs.
- Defense & NavalIndian Air Force systems, naval ship electronics, specialty defense boards.
- AerospaceIn-flight entertainment and cabin systems for commercial aircraft.
- Metro & RailwaysCPUs and HMIs for metro rakes, electric locomotives, and signalling.
- MedicalDiagnostic equipment, specialty displays, LED conversions for legacy monitors.
- Industrial AutomationDrives, CPUs, touch screens, keypads, and monitors for plants and factories.
- Banks & FinanceBranch hardware, point-of-sale systems, server and networking gear.
- AirlinesGround IT systems, printers, displays, and specialty avionics repair.
- Education & RetailLarge-format displays, interactive whiteboards, kiosks, projectors.
What we repair
Equipment most workshops turn away.
When OEM support ends, when parts go obsolete, when the board has been written off — that's the work our bench does every day.
- No. 01★ Specialty
Mission-critical systems
Defense, naval, metro, locomotive, and aircraft electronics — where downtime isn't an option.
- No. 02
Semiconductor recovery
Production halted for want of one chip? We recover it from your rejected boards — reballed, re-tinned, and ready for the line.
Learn more - No. 03
Board-level engineering
BGA, SMT, and micro-SMT rework. Prototype boards and small-batch runs that don't justify a factory line.
- No. 04
Industrial & medical equipment
Drives, HMIs, and diagnostic instruments — kept running long after the OEM has moved on. LED conversions for legacy backlit displays.
- No. 05
IT hardware & large displays
Servers, laptops, projectors, interactive whiteboards, kiosks — chip-level repair to full refurbishment.
- No. 06★ Specialty
Print head refurbishment
Our 1989 specialty. India's only professionally managed printhead refurb operation — and the world's largest stock of flex cables.
- No. 07
Consultation services
When equipment can't leave your premises, we bring the expertise to you — training your team and setting up your own BGA repair capability.
Full equipment lists, supported brands, and turnaround details live on the dedicated catalog.
See the full repair catalogHow it works
A straightforward process, designed to respect your time.
- Step 01
Send it in
Call the workshop, or use our pick-up and drop service within Pune municipal limits. No appointment needed.
- Step 02
Diagnosis
Our engineers evaluate the equipment at component level and identify what can be revived and what cannot.
- Step 03
Quote & approval
You receive a clear written quote. Work only starts once you approve — no surprises, no hidden charges.
- Step 04
Repair & return
The repair is carried out at the smallest practical level. Equipment is bench-tested, then returned ready to run.
- G.S. Parkhe Award — Industrial Excellence, MCCIA
- Member — Mahratta Chamber of Commerce, Industries & Agriculture
Member — CMDA Pune (Computers & Media Dealers Association)
Our promises
Six commitments, every job.
These aren't marketing — they're the working rules that have kept clients sending us equipment for three decades.
- No. 01
Honest assessment
If your equipment cannot be economically revived, we'll say so. We don't bill hours that shouldn't exist.
- No. 02
Smallest-practical-level repair
We replace the failing component, not the whole board or unit. Your equipment comes back as itself — not with a new serial.
- No. 03
Bench-tested to original spec
Every repair is verified against the original performance envelope before it leaves the workshop.
- No. 04
Workmanship warranty
A written workmanship warranty accompanies every repair we return — the terms are in the box.
- No. 05
Data safety on IT equipment
Strict chain-of-custody and data-handling protocols. Nothing leaves our premises, and no data leaves with anyone.
- No. 06
Full parts disclosure
Original manufacturer parts where available. Where we use grade-equivalent alternatives, they are clearly called out on the quote.
Why SOFT-AID
The depth of a heritage business. The discipline of a modern engineering firm.
- Years at the bench
- Founded in 1989. A professionally run firm with the depth that only comes from decades of hands-on engineering.
- Industrial Excellence Award
- Recognized by the Maharashtra Chamber of Commerce, Industries and Agriculture for technological excellence in our field.
- Jobs completed
- Over a million boards, printheads, and systems brought back into service — backed by the world's largest stock of printhead flex cables.
- Fabrication & tooling
- BGA and micro-SMT rework, mechanical and micro-mechanical tooling, and custom flexible PCB manufacturing — all under one roof.
Brands we service
From laptops and servers to PLCs, HMIs, and drives.
An independent repair facility — not tied to any manufacturer. If it has a circuit board, we can usually help.
Computing & IT
HP
Dell
Apple
Lenovo
Acer
Asus
Sony
Samsung
Toshiba
LG
Huawei
Xiaomi
Industrial automation
Siemens
Schneider Electric
Allen-Bradley / Rockwell
Mitsubishi Electric
ABB
- Omron
- Fanuc
- Delta
- Pro-face
- Danfoss
- Weintek
- Xinje
Security & CCTV
- CP Plus
- Matrix Comsec
- Secureye
- Hikvision
- Dahua
Independent repairer. SOFT-AID Computers is not affiliated with, authorised by, or endorsed by any of the manufacturers shown. All brand names and logos are trademarks of their respective owners and appear here only to identify the equipment we repair.
Our story
A professionally run engineering firm, built board by board since 1989.
SOFT-AID Computers was founded in Pune in 1989 by John Thomas as an independent repair workshop, at a time when most electronics were either replaced or written off. He took a different view: if a trained engineer could understand the board, they could revive it.
Three and a half decades on, that conviction still defines us. We've grown from laptops and PC peripherals into the specialty systems that run hospitals, factories, metros, aircraft cabins, and naval ships — but the work at the bench hasn't changed. Diagnose carefully. Repair at the smallest practical level. Return equipment better than we found it.
Today we're a professionally managed firm — still at the bench in Pune, and still training a new generation in a craft that isn't going anywhere.
“If a trained engineer can understand the board, they will be able to revive it — provided no one has tampered with it, the only limiting factor being the availability of original spares. And we have all the best tools the job needs.”
A word from the bench
Send it to us firstAlmost any equipment can be repaired and recovered — as long as it hasn't been tampered with by an untrained hand. It takes just a second to damage a board without the right tools and training, so getting it to the right people matters most.
Get it right the first time.
Request a repair
Tell us what's broken.
Fill in what you know — a model number and a line about the fault is enough to start. Your request opens in WhatsApp or email, ready to send.
- 01An engineer reviews your request and calls you back, usually the same working day.
- 02We tell you how to get the unit to us and whether it's likely to be repairable.
- 03You get a written quote after evaluation. Work starts only when you approve.
Get in touch
Send us your equipment. Or drop by the workshop in Erandwane.
For industrial, institutional, and commercial enquiries, a phone call to the workshop is fastest. We also offer a pick-up and drop service within Pune municipal limits.
C-106, C-108, C-109
Satyam Industrial Estate
163/164, Erandwane
Pune 411038
Maharashtra, India
- +91 93701 48931
- Hours
- Mon–Sat · 9:00 am – 6:30 pm IST
- Pick-up & drop
- Available within Pune Municipal Corporation limits for a small charge. Call the workshop to arrange.